Organize and track customer information with Contact Manager

The more you know about your customers, the better. Contact Manager helps you track every interaction customers have with your business. Whether it’s customer purchase history, account notes, or employee action items, Contact Manager helps you see where you stand with your customers.
Contact manager

To stay on top of customer needs:


1.  Sign up for Office Live Small Business

2.  Import your customer data into Contact Manager

3.  Log and monitor customer interactions

Contact Manager allows you to:

  • Provide your company with a single view of your customers and prospects
     
  • Track every contact with each customer to maintain a running dialogue throughout the customer relationship
     
  • Check the status of your accounts and sales opportunities from any location with a Web browser
     
  • Send automatic e-mail messages based on specific trigger events (Example: Automatically send e-mail to the salesperson assigned to a new sales lead)
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